Shipping Information

shipping & handling - information 

🌟Free 2-Day Shipping on all frozen shipments & Free Ground Shipping on all dry orders over $59!🌟
(Frozen & dry ship together on FedEx 2-Day for only $11) *Contiguous U.S. only


When you receive your E3Live, it may be completely thawed. Don’t worry, it is still safe to consume if it is cool to the touch. Algae is completely safe to defrost and refreeze multiple times.


  1. Immediately place all the bottles in the freezer except one.
  2. Place that single bottle in cool water and finish defrosting.
  3. Pour the defrosted bottle liquid into an ice cube tray or an empty 4 oz bottle for a week’s portion, and store the rest in the freezer or fridge.
  4. Now, you are ready to take your first shot!

For optimal freshness, use the refrigerated liquid within 7-10 days. For maximum results, use 1 bottle per week.

Please Note:  FedEx is no longer guaranteeing 2-Day shipping. E3Live guarantees your product will arrive safe to consume and cold to the touch. If you want expedited shipping (for an extra fee) please call us at 541-273-2212, M-F, 7am-4pm PST to place your order.

If you have any questions about your shipping, please feel free to call us directly at 541-273-2212.  You can also contact us by email:

SALES TAX: We have Nexus in the following states and therefore are required to charge sales tax: AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, NY, NC, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY.

P.O. BOXES:  Only dry goods can ship to P.O. boxes, any shipments to P.O. boxes will ship via USPS. 


U.S. Orders
Shipping & Handling Information
To ensure that your frozen smile box is packaged with the utmost attention, your order may take up to 5 business days to arrive to you from the time your order is placed.

Frozen is sent on FedEx with a 2-day transit time, limiting the available shipping days to Monday, Tuesday, and Wednesday (unless you request overnight delivery).

Dry orders will arrive to you within 5 to 7 business days.

All Locations
Shipping is non-refundable.
Smile Box
Your E3Live Smile Box Has Arrived!
"I love the smiley box, it's creating a happy client experience before even taking the product. It also stands out and triggers a good way."
—Adam, TX

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