become an affiliate - FAQs
FAQs — for the E3Live Affiliate Program
What is the E3Live Affiliate Program?
Below please find the most Frequently Asked Questions about our E3Live Affiliate Program. Please click the link to read the questions provided.
Do I have to have a website to join the affiliate program?
Our E3Live Web Affiliate program was created so you may earn commissions on
the U.S. & Canadian sales (select products only for Canada, when available) you refer from your website, blog, e-newsletter, social media or
other online page. We offer this program in lieu of link exchanges so you will
receive commissions for the traffic you send to us. There is no cost to join and
Does it matter where I am located, do you accept only participants from certain locations?
No — you can place the links on your other web pages that allow you to use html or plain links;
like blogs, social media sites (i.e. Facebook and Twitter), and more. You can also place the links in an
e-newsletter to your list (where recipients have opted-in) or similar.
Are there any fees to join or participate in the affiliate program, am I signing a contract or obligated in any way?
We are only accepting participants from the USA and Canada at this time.
Please Note: We are able to pay commissions on Canadian web sales
for select products only (that we sell online to Canada, when available). All valid U.S. online sales are eligible for commissions.
I am already an E3Live Distributor — can I join the E3Live Affiliate Program also?
No fees or obligation. There is no signed contract, however submitting an
application to us indicates you have read and agree to the E3Live Affiliate Program Agreement Terms
How do I sign up to be an affiliate & when do I know that I was approved?
Many of our distributors are also affiliates, the two programs are separate, so
being in one does not automatically mean you are enrolled in the other, you
would need to sign up to become an affiliate also. The distributor program is
much more hands-on, requires a higher level of commitment, a signed
contract, and has specific requirements like minimum orders per month, and
more, but also allows for higher commissions since the level of commitment is
higher. The affiliate program is no obligation at all — you may do as much
or as little as you like, no specific amount of sales are required. The
affiliate program is for someone who has online pages where they can place
affiliate links (like html photo banners) and wants to earn commissions on sales they
refer to E3Live without handling actual product, shipping, customer service and
the like. Many distributors are also affiliates - to cover more ground. (Anyone
interested in learning more about becoming an E3Live Distributor can call
toll-free 888-800-7070 and ask for more details on the Distributor Program).
The sign up page asks for my Tax ID — what is this? Do I have to enter this?
You may sign up on the Sign-Up Page
takes you to a secure page that asks for your contact information and only takes
a minute or two to complete.This contact information is how we know where to
send your checks so please fill out each part accurately (you can also edit this
information in your account after you are approved under the Personal Profile tab).You will get an email from
us right away saying we received your application, but it is pending
approval.Please do not sign up more than once, it will delay the processing of
your account. Applications are typically approved the same business day, but may
take 1-2 business days. You will receive another email once you are
Do I need to send in a W-9 form? (US only)
U.S. Businesses have a Tax ID number that they should enter in this field.
U.S. Individuals that do not have a Tax ID would use their Social Security number. It is a secure page, but if
you prefer not to enter your SS# during signup, just enter placeholder numbers
(like 111-11-1111) and once you are approved, login to your account, go to the
tab marked Personal Profile and edit the Tax ID field. Do not forget to go back
and add this to your account information — we need this Tax ID number in
order to pay you the commissions you earn. Canadian affiliates can just enter placeholder numbers such as 111-11-1111, and will not need to edit it later.
How much will I get paid?
Yes, once you are an approved affiliate, we will need a W-9 for you so we can send your commissions to you. Please fill out this form here: http://www.irs.gov/pub/irs-pdf/fw9.pdf
and send the completed form to us either by mail: E3Live, 610 Broad Street, Klamath Falls, OR 97601 (attn: Accounting) or scan it and send via email to: firstname.lastname@example.org
What are Second Tier sales?
You will earn 20% on the valid sales that come from your links (a.k.a. First Tier
sales) and you will also earn 10% from valid Second Tier sales (sales that people signed up under you in your Second Tier have made).
Is this a Multi-Level Marketing program?
Second tier sales are from affiliates who sign up under you, you can invite them
to join the program in your admin area under the View Reports tab (and they will
be automatically placed in your Second Tier if they accept from your invitation
link). Under the View Reports tabs, go to Total Tier Affiliates and follow the
instructions for inviting people to join. You will see a list here of the names
of your Second Tier, but no other information about them. Due to the privacy
policy we cannot give any contact information out for Second Tier
How often will I get paid and what form is the payment in?
No it is not multi-level marketing — it is two tiers, no further, no fees, no obligations, no product purchase requirements on your part at all.
Can I earn commission on E3Live orders I place for myself?
We pay commissions out each month — usually around the middle of the month,
give or take a few days or depending on holidays, etc. It would arrive as a
paper check from our company (Klamath Algae Products, Inc. dba E3Live). This is sent using the contact information in
your account — so please keep it up to date so we can send your checks to
you. You may update your contact info under the Personal Profile tab anytime when you
login to your account.
What is a 90-Day cookie?
No — as stated in the sign up Terms, no commissions can be paid on "self
orders", this is not a discount program rather it is a sales-based program.
However, our affiliates earn great commissions and we know that a majority of
them turn around and use part of their commission money to purchase their own
supply of E3Live products, especially when we have great Special Offers
Where do I find the code for Basic Text Links and Banner Links?
This is the length of time you will be able to earn commissions on the clients
you refer to us. For example if a client enters our website via your affiliate
link and orders from us, you would receive the 20% commission on that approved
sale. If that same client orders from us anytime in the next 90 days —
even if they skip your website and come to our website directly,
you still earn commissions on that person for each online order they place in
that 90 days. As long as their first visit was via your link (even if they did not order that first visit), then they are
yours for 90 days. Once the 90 days is up, the person becomes a house
account. We offer the 90-Day cookie even though the industry average is closer
to 20-30 days since we want you to have a greater chance of earning several
commissions on the same person — i.e. there is a better chance they would
place several orders within the 90 days, as our clients often do.
Do you have other Photo Banners than what I see in my admin area?
Once you are approved, you would login to your account and go to the Get Links
Tab, there you will find Basic Text Links, Banner Links (be sure to look in the
fancy photo banners too).
Can I use content, photos, and other information from the www.e3live.com website to promote the E3Live Affiliate Program?
Those are what we have at this time, however many affiliates that know how to
use html choose to create their own banner. They do this by using their Basic
Text Link paired with the photo of their choice (like a photo from our website
that you like). This way — you may change the photo out periodically but
still have the affiliate link there.
Do you make websites for affiliates to use?
Yes — as long as it is for purposes of the affiliate program. We have many
recipes, testimonials, photos, and other content that you can use on your
website, blog, social media page each week — just be sure pair the info
with your affiliate link so you earn commissions on the sales that
result. Please make sure your site is not designed exactly like ours, i.e. using the same colors, fonts, graphics and layout to look exactly like www.E3live.com - we want you to use your own design, with your own flair while being able to use various text and images from our site integrated into your design, but it should be clear to visitors that E3Live does not own or operate your site (besides - our website layout and design is copyright protected).
My email address, name, phone number or mailing address has changed or I want to change my password — how do I change this in my affiliate account?
No — we do not provide websites, templates, or web design services — this would
be up to you. We actually would not want to provide a standard template because
it would prevent affiliates from bringing their own personalities to the mix.
Our kind of product is very much a "word-of-mouth" type product, so the more you
can relay your positive personal experiences with E3 products in your own style,
the more people will want to try it. If you do not have personal experiences to
share yet, consider using one or more of our many Testimonials
we have on our www.e3live.com site.
I have been approved as an affiliate, how do I log in to my affiliate account to get started?
You can login to your account and go to the Personal Profile tab — here
you may change your personal information. It is important for you to keep this
up to date, so we can send the commissions to the right place. Also keeping your
email current will allow us to reach you more easily if we have success tips to
share. Note: If you are also an E3Live Distributor, an E3Live client
or otherwise connected to E3Live — you will need to also change your
contact info with our main office by emailing email@example.com
541-273-2212 or toll-free 888-800-7070 PST. Changing the info in your affiliate
admin does not change it in our main database, since the two are
I have questions that were not answered here — who can I ask?
Once you are approved, you will need your 4-digit affiliate number and the
password you created in order to log in each time. Please make a note of these
and keep them in a safe place. You may log in on the Affiliate Login Page
. You can
bookmark this page or add to your Favorites for easier access next time you want
You may contact Cindy at: firstname.lastname@example.org and she will be able to help you (no solicitations please).