shipping & handling
information
* * PLEASE NOTE:
Interested in Saturday delivery? Please call us to see if this is available in your area and what the fees may be 541-273-2212 or 888-800-7070.
U.S. Orders —
Shipping & Handling Information
All dry product orders received on a business day by 12 noon (PST) are shipped the same business day. Orders placed after this or over the weekend will go out the next business day. Orders that include frozen items ship Monday, Tuesday and Wednesday only. Orders for frozen products received after 12 noon (PST) on Wednesday will be processed for shipping the following Monday. Frozen orders may ship on Thursday if shipping overnight (extra fees apply). Please see Shipping & Handling Pricing Tables section below.
Canadian Orders —
Shipping & Handling Information
All Canadian frozen orders ship on Monday only. Frozen orders received Tue, Wed, Thur and Fri will ship on the following Monday. Frozen items shipping to Canada include International Priority shipping, handling and brokerage fees. Frozen goods shipping to Canada may take 2-3 days (or more) depending on custom delays. Dry product orders received on Sat., Sun. and Mon. will ship on Tuesday.Please see Canadian Shipping & Handling Pricing Tables section below.
All Locations —
Please Note
All frozen items have non-refundable shipping included in the price. Dry goods shipping varies depending on the number of bottles ordered.
Other Shipping Information
Time in Transit
Ground delivery times are seven to ten days, depending on location. FedEx's
second day service delivers Monday to Friday. Ground service delivers Tuesday to
Saturday.
Alaska & Hawaii
Orders with frozen items will ship via FedEx 1-Day Service (aka Overnight), but will usually
take 2 days to arrive. Orders with only dry products will ship via FedEx 2-Day
Service, but will usually take 3 days to arrive.
PO Boxes and APO/FPO shipping
We are only able to ship via US Mail to PO Boxes or APO/FPOs. Please call in your order if you wish to ship this way. We cannot ship frozen products to PO Boxes or APO/FPOs.
International Credit Cards
Orders that are being paid for using an international credit card will be held for 5 business days before shipping.
Shipping & Handling Pricing Tables
Small bottles are: 50gm, 100gm (powder or flake) and 30ct, 60ct & 120ct (capsules). Large bottles are: 355gm, 460gm (powder or flake) and 240ct, 300ct & 500ct (capsules). All other items not mentioned are considered to be a small bottle for shipping purposes. 1-Day shipping is also known as Overnight, in our shipping tables they are the same.
USA MAINLAND — Dry Product Rates* (WITHOUT Frozen Product):
|
1 Small Bottle
|
$5.99 Ground
|
$11.00 2-Day Air
|
$22.50 1-Day Air
|
|
1 Large Bottle
|
$7.99 Ground
|
$15.25 2-Day Air
|
$29.50 1-Day Air
|
|
2 to 6 Bottles
|
$7.99 Ground
|
$15.25 2-Day Air
|
$29.50 1-Day Air
|
|
7 to 12 Bottles
|
$11.99 Ground
|
$21.99 2-Day Air
|
$42.50 1-Day Air
|
|
The following are for Alaska & Hawaii only:
|
|
1 Small Bottle
|
$25.00 2-Day Air
|
$35.00 1-Day Air
|
|
1 Large Bottle or 2-6 Bottles
|
$29.00 2-Day Air
|
$43.00 1-Day Air
|
|
7 to 12 Bottles
|
$40.00 2-Day Air
|
$61.00 1-Day Air
|
|
*Probiotics cannot ship via Ground, they must ship via 2-Day or 1-Day Air.
|
USA — Dry Product Rates (WITH Frozen Product):
Add on the following costs according to the number of dry product bottles being added to your Frozen Product order:
|
1 Small Bottle
|
$5.99 2-Day Air
|
$9.99 1-Day Air
|
$12.99 1-Day Air (AK & HI)
|
|
|
1 Large Bottle
|
$7.99 2-Day Air
|
$14.99 1-Day Air
|
$15.99 1-Day Air (AK & HI)
|
|
|
2-6 Bottles
|
$7.99 2-Day Air
|
$14.99 1-Day Air
|
$15.99 1-Day Air (AK & HI)
|
|
|
7-12 Bottles
|
$11.99 2-Day Air
|
$21.99 1-Day Air
|
$25.49 1-Day Air (AK & HI)
|
|
USA 1-DAY SHIPPING — Frozen Product Rates (WITHOUT ANY Dry Product):
Add on the following costs to the order:
|
(6) 16oz Bottles
|
$20.00 1-Day Air
|
$45.00 1-Day Air to HI
|
$55.00 1-Day Air to AK
|
|
|
(12) 16oz Bottles
|
$30.00 1-Day Air
|
$55.00 1-Day Air to HI
|
$65.00 1-Day Air to AK
|
|
(24) 16oz Bottles
|
$40.00 1-Day Air
|
$75.00 1-Day Air to HI
|
$85.00 1-Day Air to AK
|
—
|
|
(6) 8oz Bottles
|
$18.00 1-Day Air
|
$36.00 1-Day Air to HI
|
$46.00 1-Day Air to AK
|
|
(12) 8oz Bottles
|
$25.00 1-Day Air
|
$45.00 1-Day Air to HI
|
$55.00 1-Day Air to AK
|
|
(24) 8oz Bottles
|
$30.00 1-Day Air
|
$60.00 1-Day Air to HI
|
$70.00 1-Day Air to AK
|
CANADIAN — Dry Product Rates (WITHOUT Frozen Product):
|
1 Bottle
|
$13.99 Economy
|
$29.49 Priority
|
|
2 to 3 Bottles
|
$15.99 Economy
|
$29.99 Priority
|
|
4 to 6 Bottles
|
$17.49 Economy
|
$31.49 Priority
|
|
7 to 12 Bottles
|
$18.99 Economy
|
$33.49 Priority
|
|
13 to 24 Bottles
|
$22.49 Economy
|
$38.49 Priority
|
|
*all shipments that have only dry product also require a $15 brokerage fee to be added.
|
CANADIAN — Dry Product Rates (WITH Frozen Product):
Add on the following costs according to the number of dry product bottles being added to your Frozen Product order:
|
1 Bottle
|
$8.99 Priority
|
|
|
2 to 3 Bottles
|
$11.99 Priority
|
|
|
4 to 6 Bottles
|
$18.99 Priority
|
|
|
The following will be shipped in a separate box:
|
|
7 to 12 Bottles
|
$30.49 Priority
|
|
|
13 to 24 Bottles
|
$37.99 Priority
|
|