about us
team
The E3Live® team strives to give its clients exceptional service and care.
Read here about our client services policies, our stellar team, and what some of
our clients think of their experience with our service representatives.
E3Live® Client Services
Delivering outstanding client services
Our approach to client servicing demonstrates E3Live®'s commitment to building
successful, long-term relationships. From the first contact we strive to
meet your needs by providing quality products along with advice and guidance
on product information.
Commitment to quality
E3Live® recognizes the need to consistently provide premier quality assurance
to our clients. To facilitate this commitment to quality, we have created
specialized teams to ensure the success of each client experience. From the
initial stages of harvesting to the care and packaging of your order, our
teams strive to deliver the superior product and service you deserve.
Dedicated service teams
Our specialized teams enhance the client service effort by providing unique
expertise and direction on specific client needs.
Client Service Representatives
Although every employee at E3Live® contributes to a great client experience,
we have an outstanding team of client service representatives dedicated to
your individual needs.
Premium Service from Real People at E3Live®
“ We extend ourselves to each client, to surpass traditional "customer
service", to service well beyond the expectations of our clients. ”
— Yvonne McBride
Director of Sales
“ We live by a simple but powerful rule — always give our clients more than what they expect to get.
”
— Monica
CSR Team Leader
“ We want each client to feel like they are talking to a friend, someone they feel comfortable talking to, and feel like we care about each person as an individual.
”
— Kathy
CSR
“ Nothing makes my day better than having the chance to share so many good conversations with our clients. I hear many stories about how E3Live® has made a difference in a positive way. Here at E3Live® we really make a difference for people and their animals.
”
— Jessica
CSR
“ We love helping a client with a smile on our face, why wouldn't we have a smile on our face if we work for a company where we help the client both physically and emotionally. E3Live® is a better future for ourselves, our family, and friends. What can be better!
”
— Yecenia
CSR
“ My goal is to have client service that is not just the best but legendary. ”
— Kristin
CSR
“ It makes my day to hear all the amazing and empowering stories from our clients who benefit from our E3Live® products. I LOVE MY JOB! ”
— Laurie
CSR
“ Quality in our products is not what we put into it; It is what our clients get out of it.
”
— Margot
P.A. to Director of Sales
“ Everyone has their own idea of excellence; our goal is to exceed them all, with a smile.
”
— Jennifer
CSR
“ My favorite part about my job is hearing the success story of every client I get the chance to speak with. I feel a true relationship with these people and I love that connection.
”
— Briana
CSR
“ I strive to provide the best in customer service and put a smile on the face of every client I have the pleasure of speaking with. ”
— Kali
CSR
“ People expect good service but few are willing to give it, I am here to give the best client service that there is. ”
— Nichole
CSR
“ I do what I do so that my clients will want to call in again and tell their friends... ”
— Kaile
CSR
Kudos About Our Service from Clients
I just wanted to drop a quick note to say thank you for the excellent customer service that you provide. I love getting an e-mail saying that my order has been
delivered. I also appreciate the e-mail I get saying that the order has been
shipped along with the tracking number. It's the little things that make me keep
coming back along with your superior products.
— Kristy
I wanted to tell you that my shipment of E3Live® arrived early this afternoon taking all of one day. One day!
I'm very happy with the personal service from your Client Service reps and I'm very impressed by the professional packaging of the products.
Other companies could learn a great deal from yours...not only do you sell a top notch product, but your commitment to personal services is truly outstanding!
— Kirsty Findlay, Sooke, British Columbia, Canada
I just wanted to tell everyone how much Brian and I
appreciate your company. You are a rare company that puts the client first,
and is interested in the well being of each client.
Your company and employees have such high standards
of excellence; it is very difficult to find a company such as [E3Live®] in this
day and age. Thank you.
— June and Brian
I was so excited when I received my E3Live®. The way it was packaged was
wonderful. I could tell a lot of care was taken in packing the E3Live®. I
wanted to Thank the processing department for the wonderful job they do. My
E3Live® had not even started defrosting when I received it. You are doing an
awesome job!
— Barbara from New York
Our neighbors (whom we don't know) two houses from us received our
ice-packed box and we received their ice-packed box, which was filled to
capacity with prescription drugs (I opened the box before checking the
name/address). I couldn't help thinking that the E3Live® would have done
them more good!
Thank you again for the precious gift — it is really appreciated. "Emerald Blend" [now Total Body Blend] makes me think of the Emerald City in The Wizard of Oz — in this
case a place of perfect health and beauty — we should all move there!!!
— Kind Regards, Mary Jo
Please be sure to read all of our testimonials here.